PropMIS
PropMIS uses AI to automate HOA payments, violations, and board communications, freeing managers from busywork.
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About PropMIS
PropMIS is an AI-powered HOA management platform built from the ground up for property management companies and self-managed boards. It was created by an engineer who served on HOA boards long enough to know that the software should not be harder than the job itself. PropMIS brings dues, resident records, documents, announcements, meetings, vendor work, board workflows, and resident communication into one simple portal. This eliminates the need for fragmented payment systems, uncoordinated vendor management, and board decisions made without proper audit trails. The platform is designed to reduce manual follow-ups, improve transparency for boards and residents, and make daily community operations easier to manage. With AI-assisted tools built in from day one, management teams can save time, stay organized, and provide a better resident experience without adding more complexity. PropMIS replaces the chaos of multiple disconnected tools with a single, unified system that scales from one community to an entire portfolio. Whether you manage one HOA or ten, PropMIS gives you the power to run communities efficiently, with AI doing the busywork so you can focus on what truly matters.
Features of PropMIS
AI Answers for Residents
Residents get instant answers from actual community documents such as bylaws, CC&Rs, and meeting minutes. For example, a resident can ask, "Can I paint my garage door?" and the AI will pull the relevant section from your governing documents and provide a clear, sourced answer. Management companies can offer this AI access as a billable service with per-community usage tracking, creating a new revenue stream at zero additional cost to you.
Manager Briefing
Every morning, the AI scans every payment, violation, and work order from the previous day and generates a concise briefing that tells you exactly what needs your attention right now. It highlights overdue payments, pending bid reviews, and any potential issues across all the communities you manage. This feature eliminates the need to manually check each community's status, saving hours of administrative work each week.
Payments That Match Reality
PropMIS integrates Stripe online payments with AutoPay, allowing residents to set up automatic monthly dues. Late fees are applied automatically based on your community's rules. Every payment lands in the same per-unit ledger, whether it was paid online via Stripe or manually. This unified ledger eliminates the confusion of tracking payments across multiple systems and ensures accurate financial records for every unit.
Vendor Marketplace and Fast Onboarding
Property managers can post RFPs for community projects, and vendors compete with transparent pricing that can be compared side by side. Once a vendor is selected, PropMIS tracks work orders, compliance documents like insurance certificates and W9s, contracts, and invoices all in one place. Expiry alerts for insurance and licenses ensure you know every vendor's status before you assign any work.
Use Cases of PropMIS
Streamlining Daily Community Operations
A property manager overseeing five different HOAs can log into PropMIS each morning and immediately see the AI-generated Manager Briefing. This briefing highlights which communities have overdue payments, which have pending board approvals, and which have new vendor bids to review. Instead of manually checking each community's separate systems, the manager can prioritize their day and address the most critical issues first, all from a single dashboard.
Offering AI as a Revenue-Generating Service
A management company can bundle the AI Answers feature into their standard management fee or offer it as a standalone premium service to the communities they serve. With built-in per-community usage metering, the company can track every AI query, set overage thresholds, generate monthly usage reports, and bill communities for exactly what they consume. This creates a new, recurring revenue line with no additional cost to the management company.
Enforcing Community Rules with Transparency
When a resident violates a community rule, such as painting their garage door an unapproved color, the property manager can issue a violation directly through PropMIS. The system tracks the violation, links it to the specific governing document section, and routes it through an approval workflow if needed. The resident can see the violation, its source, and any associated fines in the resident portal, creating a transparent and auditable process for rule enforcement.
Managing Board Approvals and Vendor Bids
When a community needs a major repair, like repaving the parking lot, the property manager posts an RFP to the Vendor Marketplace. Multiple vendors submit competing bids with transparent pricing. The board reviews the bids side by side within PropMIS, and the approval workflow routes the decision to the appropriate board members. Once approved, the work order is created, vendor compliance is verified, and the entire process is recorded in a complete audit trail.
Frequently Asked Questions
What is PropMIS and who is it for?
PropMIS is an AI-powered HOA management platform designed for property management companies and self-managed boards. It replaces fragmented payment systems, uncoordinated vendor management, and board decisions made without audit trails. The platform is built for anyone who manages one or multiple communities and wants to streamline operations, reduce manual work, and improve transparency for boards and residents.
How does the AI in PropMIS work?
PropMIS has AI built in from day one. It powers the Manager Briefing, which scans every payment, violation, and work order overnight to tell you what needs your attention. It also powers the AI Answers feature, which lets residents ask questions and get instant answers sourced directly from community documents like bylaws, CC&Rs, and meeting minutes. The AI is included in every plan at no additional cost.
Can management companies generate revenue from the AI features?
Yes. Management companies can offer the AI Answers feature as a managed service to the communities they serve. They can bundle it into their management fee or offer it as a standalone service. PropMIS includes built-in per-community usage metering that tracks every AI query, allows you to set overage thresholds, and generates monthly usage reports so you can bill communities for what they consume.
How are payments handled in PropMIS?
PropMIS uses Stripe for online payments and supports AutoPay for automatic monthly dues. Late fees are applied automatically based on your community's rules. Every payment, whether made online or manually, lands in the same per-unit ledger, ensuring accurate and unified financial records. This eliminates the confusion of tracking payments across multiple systems and provides a clear view of each unit's financial status.
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