Patrivox vs Quitlo

Automation: Drop It, Done

Begin your journey with breathtaking simplicity. Drag and drop hundreds of PDFs at once. Patrivox takes over, using next-generation OCR powered by Mistral AI to read every page. It automatically identifies and extracts key entities like names, locations, and dates, enriching metadata without a single minute of manual configuration. Your collection goes from a digital pile to an intelligently indexed archive in minutes, not months.

Intelligent Search & AI Chat

The days of endless scrolling are over. Find any word across your entire collection in less than a second, even with spelling mistakes. Filter results by date, author, or document type. Or, converse with your archives: ask questions in natural language like "What was discussed about the town square in 1830?" and receive precise answers, complete with citations from the original source documents.

The Constellation Knowledge Graph

This is where hidden stories surface. Patrivox automatically maps every identified person, place, and organization into an interactive visual web called the Constellation. Navigate from node to node, discovering unexpected connections between documents and entities. See how a local official appears across decades of correspondence, revealing a narrative thread no manual index could ever capture.

Sovereign European Infrastructure

Your historical data is precious and sensitive. Patrivox ensures its journey is secure and compliant by design. The platform is 100% hosted in Europe, built to be GDPR-native from the ground up, and includes detailed audit logs. You gain powerful AI tools without compromising on data sovereignty, offering complete peace of mind.

Adaptive AI Voice & Text Conversations

Quitlo's core is its intelligent conversation engine. Instead of a static form, it engages customers in a natural, two-minute dialogue via voice or text. The AI listens to responses and asks empathetic, context-aware follow-up questions to dig beyond surface-level answers. This adaptive approach captures the full narrative—the "why" behind the "what"—turning a simple cancellation into a rich story of competitor moves, budget constraints, or unmet needs that you can actually act upon.

Automated Signal Detection & Triggering

The platform continuously monitors your customer lifecycle for critical churn signals. It automatically detects events like a subscription cancellation attempt, a low CSAT/NPS score, a failed payment, or a customer going quiet after onboarding. When a signal is caught, Quitlo instantly initiates the appropriate engagement—whether it's a cancellation flow conversation, a check-in, or a win-back attempt—ensuring you never miss a crucial moment to understand and intervene.

Structured, Actionable Intelligence Delivery

Every AI conversation is instantly analyzed and distilled into a clear, structured summary delivered to your team's workflow tools like Slack or Microsoft Teams. This summary breaks down the churn reason, customer sentiment, any competitor mentions, and, most importantly, a quantified save opportunity with a suggested next action. This turns raw conversation data into an immediate playbook for your customer success or sales team.

Five Integrated Engagement Entry Points

Quitlo provides a unified intelligence layer across five key customer journey moments: Cancel Flows, Post-Survey Follow-ups, Payment Recovery sequences, post-onboarding Check-Ins, and Win-Back campaigns. The same powerful AI conversation engine powers all five, ensuring consistent, deep insights whether a customer is canceling, dissatisfied, or lapsing, giving you a complete 360-degree view of retention risks.

Municipal Archives

Breathe new life into centuries of city council deliberations, property registers, and official correspondence. Patrivox enables municipal teams to instantly locate historical decisions, serve public information requests efficiently, and create engaging digital exhibitions that showcase the town's evolution to its citizens.

Historical Societies & Associations

Transform your specialized bulletins, member directories, and documentary collections from reference materials into explorable experiences. Researchers can trace topics across decades in moments, and volunteers are freed from the monumental task of manual indexing to focus on deeper historical analysis and storytelling.

Heritage Libraries & Special Collections

Open your unique collections to the world. Scholars can perform complex, cross-document research remotely via intuitive search and AI chat. Patrivox allows libraries to democratize access to fragile or rare materials, preserving the originals while making their knowledge universally accessible.

Diocesan & Parish Archives

Preserve and honor delicate parish registers, ecclesiastical ledgers, and historical documents. Patrivox helps identify individuals and family lineages across records, supporting genealogical research and safeguarding the community's spiritual heritage in a secure, searchable, and shareable digital format.

Recovering "Pricing" Cancellations

When a customer selects "too expensive" in a cancel form, the story ends there. Quitlo intervenes with a conversation that reveals the real context: "Pricing because my boss switched our whole org to a competitor's enterprise deal. I'd stay if you had team-level pricing." This uncovers the competitor threat and presents a direct save opportunity—offering team pricing—that a traditional survey would have completely missed.

Understanding Low NPS/CSAT Scores

A low score in your customer satisfaction survey is a warning signal, but not an explanation. Quitlo automatically engages these detractors in a follow-up dialogue. The AI conversation moves past the number to discover specific grievances, such as frustration with a missing integration or confusion about a new feature, providing product and success teams with the precise feedback needed to improve.

Salvaging Failed Payments

A failed credit card charge is often a prelude to churn, but it's frequently an accident or a point of confusion. Quitlo triggers a recovery conversation to understand the cause. The AI can determine if it's a simple card update issue, a budgeting question, or a deliberate cancellation step, enabling your team to prioritize and personalize the recovery effort effectively.

Re-engaging Silent Post-Onboarding Users

Customers who go quiet after initial onboarding are high-risk for eventual churn. Quitlo's automated check-in conversations reach out at key milestones to gauge their experience. This proactive engagement identifies blockers, confusion, or lack of perceived value early, allowing your customer success team to intervene with targeted guidance before dissatisfaction sets in.

Patrivox offers simple, transparent pricing to start your journey for free and scale as your archives grow. All plans include unlimited reader accounts for sharing access.

Découverte (Discovery): Free. A trial with 100 pages, 200 MB storage, and 50 AI queries to explore the platform's core capabilities with no credit card required.

Starter: €29/month. For small projects, offering 1,000 pages, 2 GB storage, 150 AI queries, and 2 administrator seats with email support.

Essentiel (Essential): €129/month. The popular plan for growing archives, with 5,000 pages, 10 GB storage, 1,000 AI queries, 3 administrators, and priority email support.

Association: €299/month. For large associations and institutional archives, providing 15,000 pages, 25 GB storage, 3,000 AI queries, and 3 administrators.

Quitlo offers plans starting at $99 per month. They also provide a Free Churn Audit service and have a special offer for teams transitioning from Delighted, which includes free service for the first 3 months. For the most detailed and current pricing information, including specific plan tiers and features, visiting the official Quitlo website's Pricing page is recommended.

Imagine a treasure chest, heavy with centuries of letters, ledgers, and records, its lock rusted shut by time. For heritage institutions, municipal archives, and historical societies, this is not a metaphor but a daily reality. Patrivox is the key. It is a European-born SaaS platform that transforms this static, dusty archive into a living, breathing knowledge base. The journey begins with a simple drag and drop of your PDFs. Within minutes, Mistral AI's advanced technology reads every page, extracting not just text but understanding its meaning. It identifies the people who shaped history, the places where events unfolded, and the organizations that formed the fabric of society, weaving them into an interactive knowledge graph. This is more than digitization; it's a renaissance for your archives. Patrivox empowers you to offer instant, typo-tolerant search or answer complex questions in plain language, with AI providing sourced answers. It opens the doors of your collection to researchers, your team, and the public, turning inaccessible history into a shared, discoverable story. Your archives are not just stored; they are awakened.

For B2B SaaS teams, losing a customer is more than a revenue hit—it's a lost story. You're left staring at a one-word survey response like "pricing" or a generic dropdown selection, wondering what truly happened. Was it a feature gap? A competitor's new deal? An internal shift you could have addressed? This lack of clarity is the churn black hole, where customers disappear and your team is left guessing, unable to form a real retention strategy. Quitlo is the first Churn Intelligence Platform built to illuminate that darkness. It replaces static, low-response-rate surveys and cancel forms with adaptive, empathetic AI conversations—via both voice and text—that engage customers at the precise moments they consider leaving. The platform automatically detects signals like a cancellation, a low NPS score, or a failed payment, and initiates a genuine two-minute dialogue. Its AI doesn't just ask a question; it listens and asks intelligent follow-ups to uncover the full, nuanced story. Within minutes, a structured, actionable summary is delivered directly to tools like Slack or Jira, highlighting the exact churn reason, customer sentiment, competitor mentions, and clear save opportunities. For teams tired of losing customers they don't understand, Quitlo transforms a single, frustrating data point into a concrete path to recovery, helping you save revenue and finally learn what's really driving customer decisions.

How does Patrivox handle data privacy and security?

Data sovereignty is at the heart of Patrivox's journey. All data is processed and stored on secure servers located exclusively within the European Union. The platform is engineered to be fully compliant with GDPR regulations by design, ensuring your archival documents are managed with the highest standards of European data protection.

What types of documents can I upload?

Patrivox is primarily designed to work with scanned documents in PDF format. You can upload everything from old typed minutes and handwritten registers to modern reports. The system supports batch imports of hundreds of files at once, with individual files up to 250 MB or 1 GB depending on your plan, making large-scale archive projects feasible.

What is an "AI query" in the pricing plans?

An AI query is counted whenever you use the conversational chat feature to ask a question in natural language. For example, "List all mentions of the mayor in 1890" is one query. Standard, instant full-text searches and browsing the knowledge graph do not consume AI queries, allowing for unlimited exploration of your indexed content.

Can I collaborate with my team on Patrivox?

Absolutely. Collaboration is a key part of the journey. All plans include unlimited "reader" accounts for viewing and searching the archive. Paid plans offer multiple administrator seats, allowing your team to manage document uploads, user access, and system settings together, fostering a shared mission to unlock your collective history.

How is Quitlo different from traditional exit surveys?

Traditional exit surveys rely on static forms or dropdowns with notoriously low response rates, yielding one-word answers that lack context. Quitlo replaces this with an adaptive AI conversation that asks follow-up questions in real time, whether by voice or text. This empathetic dialogue earns higher engagement and uncovers the layered story behind a churn signal, delivering actionable intelligence instead of a vague data point.

What if a customer doesn't want to talk to an AI?

The customer is always in control. Quitlo's engagement starts with an opt-in prompt. For instance, in a cancel flow, after selecting a basic reason, the customer is politely asked if they'd be open to a quick two-minute call to help the company improve. If they decline, the process ends. This respectful approach ensures higher quality conversations with willing participants.

How does the AI voice conversation work technically?

You can try a live demo on Quitlo's website. When triggered, the system initiates a phone call or in-app voice session. The AI agent introduces itself and asks its first question using natural, human-like speech. It uses real-time speech-to-text and natural language processing to understand the customer's response, then dynamically generates the next empathetic question to continue the conversation.

We use Delighted for surveys. Can Quitlo replace it?

Yes, absolutely. With Delighted shutting down, Quitlo is designed as a direct and superior replacement. It handles all traditional survey functions (NPS, CSAT, CES) but adds a transformative layer: when a low score is detected, it can automatically trigger an AI voice follow-up conversation to understand the "why" behind the score. This turns passive feedback into active, insightful dialogue.

Patrivox is a powerful AI-driven platform in the content creation and automation space, designed to unlock the knowledge trapped within scanned documents. It transforms static PDFs into a dynamic, searchable database in minutes, making it a vital tool for archives, municipalities, and organizations with large document collections. Users often explore alternatives for various reasons. Some may seek different pricing models or specific integrations that better fit their existing workflow. Others might require a solution with a different focus, such as enhanced collaboration features or support for unique file types beyond standard PDFs. When evaluating other options, consider your core mission. Look for robust OCR accuracy, intelligent search capabilities that understand context, and strong data security. The right tool should not just digitize, but truly connect information, turning your archive into an accessible and actionable asset for your team or the public.

Quitlo is a specialized Churn Intelligence Platform that uses AI-driven voice and text conversations to uncover the real reasons behind customer cancellations in B2B SaaS. It moves beyond ineffective surveys to deliver actionable insights directly to your team. Users often explore alternatives for various reasons, such as budget constraints, a need for different integration capabilities, or a preference for a platform with a broader or narrower feature focus than Quitlo's specialized approach. When evaluating other solutions, consider how they capture customer feedback. Look for tools that go beyond simple forms to engage customers conversationally, provide deep qualitative analysis, and seamlessly deliver those insights into your existing workflow for immediate action.