My AskAI

My AskAI provides AI-driven customer support to reduce ticket volume and improve efficiency.
August 6, 2024
Web App
My AskAI Website

About My AskAI

My AskAI revolutionizes customer support by providing an AI agent that can deflect 75% of support requests. Ideal for businesses looking to streamline operations, this tool helps your team focus on complex issues while providing instant, accurate answers 24/7—enhancing customer satisfaction without increasing headcount.

Pricing for My AskAI includes a free 30-day trial with no credit card required. Users can explore core features and choose from various tiers afterward, offering flexibility for scaling businesses. Upgrading allows access to advanced capabilities like multi-lingual support and insightful analytics, enhancing operational efficiency.

My AskAI features a user-friendly interface that promotes seamless interaction. The layout facilitates easy navigation through its numerous functionalities, such as chat integration and insights dashboards. With intuitive design elements, users can effortlessly manage customer interactions, making My AskAI a vital tool for support teams.

How My AskAI works

To get started with My AskAI, users simply sign up and seamlessly integrate the AI agent into their existing platforms like Intercom or Zendesk. Upon onboarding, the AI is trained using the company’s help documentation and web pages. Users can easily manage conversations and insights through the platform's intuitive dashboard, enabling efficient customer interaction and support request handling.

Key Features for My AskAI

AI Customer Support Agent

My AskAI’s standout feature is its AI customer support agent that deflects 75% of inquiries, allowing teams to focus on complex issues. The agent operates 24/7, providing instant responses trained on your business's help docs, ensuring efficiency and improved customer satisfaction with minimal effort.

AI to Human Handover

Another key feature of My AskAI is its seamless AI to human handover. When the AI cannot resolve an issue, it efficiently summarizes the conversation for a human agent, ensuring conversations are smooth and customers receive comprehensive support, enhancing the overall customer experience.

Insights Dashboard

My AskAI includes an innovative insights dashboard that transforms every customer interaction into actionable insights. This feature helps identify recurring issues, prioritize fixes, and gather customer feedback, enabling businesses to improve their products and enhance support efficacy systematically.

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