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Knowbo

Knowbo allows users to create custom chatbots that integrate directly with their websites.

Published on:August 13, 2024

Platform Type:Web App

Category:Accessibility, AI Assistants, Chatbots, Customer Support

About Knowbo

Knowbo is a cutting-edge platform designed to help businesses build custom chatbots from their websites. This innovative solution empowers users to create chatbots in just two minutes, enhancing customer interaction and support without needing advanced coding skills. Knowbo simplifies customer service by allowing users to obtain information directly from the website.

Knowbo offers flexible pricing plans tailored to different needs. Start with a free 7-day trial, then choose from Starter ($19/month), Expert ($39/month), or Ultimate ($79/month) plans. The Starter plan offers 1 chatbot, while the Ultimate plan supports up to 10 chatbots and includes priority support for enhanced service.

Knowbo’s user interface is designed for simplicity and functionality, providing a seamless browsing experience. The intuitive layout and customizable chatbot settings make it easy for users to navigate and integrate their chatbot effectively, ensuring brand consistency while enhancing customer engagement.

How Knowbo works

Users interact with Knowbo by initially training their chatbot using their website's URL or sitemap. Once the chatbot is trained, they can customize its appearance to match their brand. After embedding the generated code into the website, the chatbot can start assisting users by providing immediate answers to their questions.

Key Features for Knowbo

Automatic Knowledge Updates

Knowbo features automatic knowledge updates, ensuring your chatbot consistently provides accurate, up-to-date information. As your website evolves, the chatbot learns from changes without additional effort, enhancing user satisfaction and reducing support team burden through real-time accessibility to vital information.

Customizable Appearance

Knowbo allows extensive customization of your chatbot’s appearance. Users can modify colors, images, and texts to align with their brand. This unique feature helps businesses maintain brand consistency and enhances the overall user experience by creating a more personalized interaction.

Chat History Tracking

Knowbo offers chat history tracking, enabling users to review past conversations. This key feature assists businesses in analyzing customer interactions, improving chatbot performance, and enhancing customer service strategies, ultimately leading to a more informed approach to user engagement.

FAQs for Knowbo

How does Knowbo ensure continuous learning for the chatbot?

Knowbo ensures continuous learning by allowing the chatbot to automatically update its knowledge base whenever your website changes. This means your chatbot remains equipped with the most current information, significantly improving user experience and reducing the chances of outdated responses, ultimately elevating customer support.

Can I customize the chatbot to fit my brand?

Yes, Knowbo enables extensive customization options for your chatbot. You can easily adjust colors, images, texts, and logos to match your brand's appearance and tone. This feature enhances user interaction, making the chatbot feel like a natural extension of your website and improving brand recognition.

What is the process to embed the chatbot on my website?

Embedding the Knowbo chatbot on your website is straightforward. After creating your chatbot, simply copy the provided code snippet and insert it just above the closing tag of your website's HTML. This easy integration ensures immediate functionality without requiring advanced technical skills.

What makes Knowbo stand out from other chatbot platforms?

Knowbo stands out due to its ability to automatically learn and update its knowledge based on your website’s content. This unique feature allows businesses to provide accurate answers without continuous manual training, making it a hassle-free and efficient solution for enhancing customer interaction.

Is there a free trial available for Knowbo's chatbot service?

Yes, Knowbo offers a free 7-day trial for all its pricing plans. During this period, users can explore all features without needing to provide payment details. This trial period allows businesses to evaluate the chatbot's effectiveness in enhancing customer service before committing to a plan.

How does Knowbo handle complex user inquiries effectively?

Knowbo adeptly manages complex user inquiries by leveraging its ability to learn directly from your company’s website. This capability enables the chatbot to understand and respond accurately to specialized queries, creating a smooth and efficient user experience that resolves customer issues effectively.