Hoory
About Hoory
Hoory is a sophisticated AI-driven customer support automation platform designed to streamline interactions and enhance efficiency. It uses natural language processing and machine learning to understand customer queries, offering seamless support across multiple channels. Businesses can significantly improve their customer service experience with Hoory's innovative solutions.
Hoory offers flexible pricing plans tailored to varying needs. Personal plans start at $6 per user per month, while Team plans are available at $26 per agent per month. Businesses gain access to premium features, and special discounts, like a 40% off lifetime offer, make Hoory an affordable choice for customer support.
Hoory's user interface is intuitive, facilitating easy navigation and quick access to features. The clean layout enhances the browsing experience while making it simple to manage customer interactions. Unique features, such as multi-language support and performance tracking, elevate Hoory’s usability, ensuring an effective support management process.
How Hoory works
To interact with Hoory, users start by signing up for a free trial, selecting between Rule-Based or Knowledge-Based AI Assistants. Onboarding is straightforward, allowing users to choose shared inboxes and customize automation. Users can design conversation flows, track performance, and implement automation rules, ensuring seamless customer support management.
Key Features for Hoory
Omni-Channel Inboxes
Hoory's Omni-Channel Inboxes feature delivers seamless customer support across various platforms like email, social media, and messaging apps. This integration ensures that no customer interaction goes unattended, making it easier for businesses to provide efficient, consistent service. Hoory transforms communication into a streamlined process for support teams.
Rule-Based AI Assistant
The Rule-Based AI Assistant from Hoory allows users to create structured conversation flows, enhancing interaction quality. Businesses can customize responses and guide users through pre-defined scripts, ensuring that solutions are delivered swiftly and effectively, thereby improving overall customer satisfaction with personalized communication.
Knowledge-Based AI Assistant
Hoory’s Knowledge-Based AI Assistant leverages extensive training materials to provide context-aware responses, enhancing the customer experience. By integrating comprehensive product knowledge, it quickly addresses inquiries and resolves customer issues, promoting efficiency and allowing support teams to focus on more complex queries.
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