Aivo
About Aivo
Aivo is a leading conversational AI platform focused on automating customer interactions. Aimed at businesses looking to enhance support and engagement, Aivo’s innovative features include a chatbot design tool and omnichannel integration. With 24/7 availability, it streamlines customer service while resolving queries efficiently.
Aivo’s pricing plans cater to various business needs, offering flexible tiers that provide access to different features. Each plan delivers unique benefits, such as enhanced analytics and increased automation capabilities. Users can enjoy special discounts for long-term subscriptions, enabling cost-effective scaling of AI solutions.
Aivo’s user interface is designed for seamless navigation, featuring an intuitive layout that enhances usability. Key functionalities are easily accessible, allowing users to create campaigns, manage customer interactions, and analyze performance. This thoughtful design ensures users can maximize the platform's potential effectively.
How Aivo works
Users start by onboarding with Aivo, where they set up their accounts and integrate existing communication channels. The platform guides users through designing conversational pathways and deploying chatbots or live agents. Once set up, businesses can monitor interactions, analyze customer responses, and tweak strategies for optimal engagement.
Key Features for Aivo
Omnichannel Engagement
Aivo's omnichannel engagement feature allows businesses to reach customers across platforms like WhatsApp and Instagram seamlessly. This unique capability enhances customer communication and satisfaction by providing instant solutions round-the-clock, ensuring that users receive personalized assistance anytime they need it.
AgentBot Chatbot
Aivo's AgentBot is a powerful AI-driven chatbot that automates customer interactions across various digital channels. This feature allows businesses to handle inquiries efficiently, providing quick responses and reducing reliance on live agents, ultimately enhancing operational effectiveness and customer satisfaction.
Live Omnichannel Support
The live omnichannel support feature of Aivo allows businesses to consolidate customer service efforts into a single platform. This capability ensures that live agents can address complex queries in real-time, improving response times and enabling a more cohesive customer experience across multiple contact points.
